Reference

How selot69 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or browse our lobby — and exactly how we use, store and protect it.

Account data protectionWallet info: DANA, OVO, GoPayCookie and device trackingYour right to access and deleteContact us to request changes
selot69 How selot69 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security is built into every layer of how we handle your information. From the moment you log in from your phone in Bekasi to the point your GoPay withdrawal is confirmed, your data moves through encrypted connections. We apply session controls, wallet-verification checks and access-logging to keep your account safe.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytical cookies to understand how our mobile lobby is used. You can manage cookie preferences through your browser settings at any time.

Wallet Data Security

Your DANA, OVO and GoPay identifiers are encrypted before storage. We never display your full wallet number inside the account interface — only a masked version for your reference.

Account Access Logs

Every login is timestamped and tied to a device fingerprint. If an access attempt comes from an unrecognized device, we flag it and may send a verification prompt to your registered number.

Data Retention and Deletion

We keep your data only as long as your account is active or as Indonesian law requires. Once you request deletion and the legal retention window closes, your records are permanently removed from our systems.

REACH OUR TEAM

How to Contact Us About Your Privacy

Have a question about your stored data, want to correct an account detail, or need to request deletion of your information? Our Indonesia support team handles privacy requests directly. Reach us through any of the channels below. When you write in, include your registered account ID so we can locate your record quickly and respond without unnecessary back-and-forth.

Live Chat Open the chat widget inside your account dashboard. Describe your privacy request and our team will pick it up and respond directly — no phone queue needed.
Email Support Send your data request or correction query to our support address shown in your account settings. Include your registered email and wallet type for faster matching.
Account Help Centre Log in, head to Account Settings and select Privacy. You can download a copy of your stored data or submit a deletion request from that same page.

Your Privacy Rights — Questions Answered

These are the questions we hear most often about how your personal data is handled on selot69. If your question is not covered here, use the live chat or email channel listed above to get a direct answer from our support team.

We store your name, email, phone number, registered e-wallet identifier (DANA, OVO or GoPay), login timestamps and transaction history. Device and session data is also kept for security verification purposes.

Yes. Log in, go to Account Settings and select Privacy, then choose Download My Data. We compile and send your data package to your registered email address within the timeframe required by applicable law.

Submit a deletion request through Account Settings or by emailing our support team. We process the request, remove non-legally-required records and confirm deletion once the retention window under Indonesian obligations has passed.

We share only what payment processors need to complete a specific DANA, OVO or GoPay transaction. We do not sell, rent or trade your personal data to third-party marketing companies.

Session cookies keep you logged in while you browse our mobile lobby. Analytical cookies help us understand page load performance. You can disable non-essential cookies in your mobile browser settings without losing account access.

We delete all non-essential personal data once your account is closed and any legally required retention period expires. Transaction logs tied to financial compliance obligations are kept only for as long as Indonesian law demands.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.