Reference

How selot69 Sets the Terms for Your Account

Our legal terms govern how your account works — from how we store your information to how disputes are handled and what you agree to when you access the platform. Availability depends on local law and is only accessible where local regulations permit.

Account TermsPrivacy & DataCookie PolicyDANA / OVO / GoPay Wallet RulesDispute Process

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What Our Legal Terms Actually Cover

selot69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, you agree to a set of terms that define how the platform operates and what both parties are responsible for. These terms cover account registration and identity verification, the processing of deposits and withdrawals through DANA, OVO, and GoPay, and the

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handling of your personal data in line with applicable local regulations. Access to the platform is conditional on your location — it is only available where local law permits, and we do not extend access to regions where online betting services are restricted. Your payment activity
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through DANA, OVO, or GoPay is subject to those providers' own terms in addition to ours; we verify wallet ownership as part of account setup. If a transaction is flagged, we may request supporting documents before releasing funds. Cookie usage is disclosed separately in our cookie
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notice, and you can adjust browser-level settings at any time. Our data retention policy means account records are kept for the period required by applicable law, and no longer. Players in Bekasi and other Indonesia regions should check their local regulations before accessing any service we
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offer. If you have questions about a specific clause, our support team can walk you through it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We built our account and data handling around what Indonesia users actually need to feel confident: clear retention rules, transparent cookie use, and a direct path to request changes. Every step below reflects real policy, not a placeholder.

Data Retention

We keep your account records only for as long as required under applicable law. Once that period ends, data is removed from active systems. You can request a copy of your data via support.

Cookie Controls

Our cookie notice explains exactly which cookies run on the site and why. You can adjust or withdraw cookie consent through your browser settings at any point without affecting your account access.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately and we'll lock the account and review the login history.

Request a Change

To update, correct or delete personal data we hold, submit a request through live chat or email. We process these requests in line with applicable local data regulations and confirm each step with you.

LEGAL CONTACT

Reach Us About Any Policy Question

If something in our terms is unclear — whether it's about your account data, a wallet transaction through GoPay, or a clause in the terms — our support team handles policy queries directly. We don't route legal questions to a bot queue; a real person reviews them.

Live Chat Support Open the chat widget from your account dashboard. Policy and account-term questions are handled by the same team as account support — no separate legal queue.

Email Contact Send detailed legal or data queries to our support email. Responses address your specific question, not a template reply. Include your registered account details.

Account Help Centre The help section inside your account covers common policy topics — wallet verification, data requests, cookie settings, and account closure steps — organised by topic.

Common Legal and Policy Questions Answered

These are the questions we actually receive about terms, data and account rights. Each answer reflects real policy — no filler, no redirection.

Access depends on local law and is available only where regulations permit. We recommend checking your local rules before opening an account or making any deposits via DANA, OVO, or GoPay.

We collect the details you provide at registration — name, contact information and wallet identifiers for DANA, OVO or GoPay — plus standard usage data. Full details are in our privacy notice.

Contact support via live chat or email with your account details and the specific request. We'll confirm receipt and process it within the timeframe required by applicable local data law.

We retain records for the period required by law after account closure, then remove them. You can ask support to confirm the current retention period that applies to your account type.

Yes. Each wallet provider has its own terms alongside ours. We verify wallet ownership during account setup; any transaction dispute involving a wallet also involves that provider's process.

Open a support ticket through live chat or email with your account ID and the transaction reference. Our team reviews disputes against the applicable account terms and responds with a clear resolution path.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy LiveLive Dragon Tiger Prestige Appselot69 App

How selot69 Sets the Terms for Your Account

Data, Cookies, Security and Your Account Rights

Data Retention

Cookie Controls

Account Security

Request a Change

Reach Us About Any Policy Question

Common Legal and Policy Questions Answered

01 Can I access the platform if I'm in Indonesia?

02 What data does selot69 collect when I register?

03 How do I request a copy of my personal data?

04 What happens to my account data if I close my account?

05 Are there separate terms for DANA, OVO and GoPay transactions?

06 How do I report a problem with a term or dispute a charge?

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